I, Joanna Wakefield Jewellery, am committed to protecting and respecting your privacy.
The security of any information you give to me is very important to me.
This Policy explains when and why I collect personal information about people, how I use that information, the conditions in which it may be disclosed to others and how I keep it secure.
By signing up to my Monthly Newsletter and buying direct from me or on-line through my Folksy shop, you’re agreeing to this policy.
Any questions regarding this policy should be sent via email to me at email@example.com.
How I collect information from you
I obtain information from you
When you sign up to my email Mailing List
When you buy my products through my Folksy shop
When you buy direct via email and through Social Media platforms
What type of information is collected from you and where is it stored
Email Mailing List
Buying my products through my Folksy shop
Buying direct from me via email and Social Media platforms
You may email me, whether it is through my website or direct, or contact me through Social Media platforms, Instagram, Twitter & Facebook, to order or discuss a product. Any information that I take will be treated with care and I will not share your details with anybody else.
Note about customer orders and commissions
As a whole regarding customer orders I keep a spreadsheet of sales on my laptop where I enter your name only, what you purchased, the date, the value and how it was paid for, which is secured on my password sensitive laptop.
Third party suppliers
For posting orders I use the Post Office. They will only require a name and address. And print me a proof of posting which I keep safe with my books.
My website is powered by Wix. If you email me through my website or sign up to my Mailing list through my website Wix holds this record in my websites inbox. I will not share your information, name and email with anybody else. If you have signed up to my Newsletter on my Website please see Mailing list details above regarding the storing of your name and email in Mailchimp for my Monthly Newsletter purposes.
How is your information used
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to my Mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy if you ordered through them to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
How long is your data stored for
I will only retain your details for as long as necessary in order to process an order and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
Your rights and choices
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
Regarding my Newsletter you can withdraw consent at any time by clicking the unsubscribe link at the footer of any email you receive from me.
Review of this Policy
I will keep this Policy under regular review. This Policy was last updated in May 2018